Cookies and browsers

What are cookies?

Cookies are small text files downloaded by your web browser and stored on your device (computer, smart phone or tablet) as you visit websites. You may not be aware that this is happening.

Cookies help a website to operate correctly and aid user experience, and are used by most websites. They have many purposes, including:

  • allowing a website to 'remember' you and your preferences (such as font size) during visits
  • storing information, such as the items you have put in your online shopping basket
  • enabling the collection of analytical data that website owners can use, for example, how many times a web page has been viewed
  • operating 'targeted' advertising.

Different types of cookie

  • Session cookies - Temporary cookies that are deleted from your device when a browser is closed (session ended).
  • Persistent cookies - These are stored on your device for a defined period of time.
  • First party cookies - These are set by the website you are visiting, and can only be accessed and used by that website.
  • Third party cookies - Set through a website by a party other than the one that owns the website, usually through applications or functions created by other companies that a website may implement on its pages. The importance of third party cookies is that they can be used to track users across websites.

Learn more about cookies

Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this involves the use of cookies.

Our use of cookies:

  • helps ensure our site operates correctly and efficiently
  • provides accessibility and functionality
  • collects usage statistics that allow us to monitor how our site is used so we can improve it.


Our website is designed to be compatible with most modern browsers.

We support Internet Explorer 9 and upwards and the latest versions of modern browsers such as Google Chrome and Mozilla Firefox.

The latest versions of the most frequently used browsers can be downloaded free of charge from their websites: